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Experian introduces business credit monitoring system

19 May 2008  |  2983 views  |  0 Source: Experian

Experian, a global information services company, today announced the launch of Account Monitoring Service, its comprehensive business credit monitoring system that provides relevant and actionable alerts, enabling clients to minimize risk and maximize customer relationships.

The new system includes the industry's widest range of credit-based alerts to inform clients of significant positive and negative events in their customers' credit profiles, allowing them to avoid risk or signal up-sell or cross-sell opportunities.

Experian's Account Monitoring Service is available to clients in three convenient delivery methods, including batch, Web service or through its new software interface, Portfolio Alert Advisor(SM). The new software provides enhanced filtering capabilities to view and process alerts in a prioritized list that can be expanded to provide specific details about each event or change. Portfolio Alert Advisor also improves the account management process by providing a multiuser, workflow-driven environment that helps reduce labor costs and time spent managing individual accounts.

"Establishing a proven portfolio management system is an important practice that every company should embrace," said Dan Meder, vice president of Experian's Business Information Services. "By utilizing our Account Monitoring Service, clients can allocate critical resources more efficiently, improve cash flow and develop stronger customer relationships. It also can help them stay competitive in tough economic times by helping to reduce delinquency and improve collections efforts."

Some of the enhanced triggers include:
  • Score changes
  • Payment behavior changes
  • Public record filings, including bankruptcy, liens and judgments
  • Collection filings
  • Changes in key payment ratios
  • Delinquent accounts
  • Inquiries
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