Goldleaf wins First State Bank deal

First State Bank had been using a computer output to laser disk (COLD) report system for document storage that crashed, leaving the bank little time to find a new COLD system. The bank was faced with two challenges; it needed a new COLD system for ongoing reports and also required that 27 gigabytes of report data from the previous system be converted to the new system.

The bank selected Goldleaf because of the Company's ability to install its Spoolview ERM solution with virtually no downtime for the bank. In addition, Goldleaf's conversion services converted the necessary data that was stored on optical disks from the old system into industry standard format that was then imported into the new Spoolview system. First State Bank can now store all legacy and future reports using Goldleaf's report management system.

"Our bank has experienced much success from the accessibility and high functionality of Goldleaf's solution and conversion services," said Sandy Wood, vice president and data processing officer of First State Bank. "I don't know why a bank would want to look elsewhere for these services. Goldleaf provided a very smooth transition. Normally you always hear there are challenges with data conversion, but our entire experience with Goldleaf was positive."

"In simple terms, our Spoolview solution provides an improved way for financial institutions to store and retrieve reports," commented Todd Shiver, executive vice president of sales and marketing of Goldleaf Financial Solutions. "First State Bank can now focus on its customers, as they are the most important aspect of banking. Using Spoolview, First State Bank can store data in an online report archive for Web-based retrieval, allowing employees to respond to customers immediately and improving customer service and satisfaction."