Open Solutions is a leading provider of integrated enabling technologies for financial service providers across the United States, Canada and other international markets.

Based in Salt Lake City, Utah, Deseret First Credit Union has approximately $425 million in assets, 13 branches and serves more than 50,000 members. After an extensive evaluation process, the credit union cited Open Solutions' innovative approach to technology, industry experience and commercial lending capabilities as the primary reasons for its selection.

"Deseret First continues to experience rapid growth," said Shane London, executive vice president and chief financial officer for Deseret First Credit Union. "We realized we had outgrown our existing system and began our due diligence in search of a system that could support our current and future needs. After thorough review, we determined Open Solutions' TCCUS was the most sophisticated in terms of its open architecture and the breadth of solutions offered. Additionally, we were impressed with Open Solutions' philosophy to identify individual challenges facing our credit union and in turn offer solid technology solutions."

Upon implementation, London expects the credit union to gain operational efficiencies, enhanced report generation capabilities and expanded workflow analysis. The Complete Credit Union Solution is built on a powerful, centralized Oracle relational database designed to be an open architecture application, creating the flexibility necessary for running a service-oriented financial institution. It helps credit unions streamline both front and back office processes and creates a centralized view of members, employees and business partners.

"The functionality we're gaining from TCCUS will enable our entire staff to better serve our members," said London. "Having a complete view of our membership gives us the ability to quickly deploy new products and services. This enables the credit union to quickly adapt to an increasingly competitive market. Additionally, we will advance our capabilities and logic to better serve our commercial members by more efficiently processing commercial transactions, including loans and deposits."

Open Solutions provides credit unions with a fully featured strategic product platform, integrating core data processing with strategic applications such as Internet banking, business intelligence, financial accounting applications, electronic imaging, payment and interactive voice response solutions. In addition to The Complete Credit Union Solution data processing platform, Deseret First Credit Union is also implementing Open Solutions' integrated solutions including cView (CRM/business intelligence), branch capture, image-based item processing, interactive voice response, financial accounting, loan origination and consumer and cash management applications.

"Open Solutions is dedicated to providing innovative solutions we believe will support Deseret First Credit Union's long-term strategies and increase the level of service they can provide their members," said Louis Hernandez, Jr., Open Solutions chairman and CEO. "We understand the importance of technology in today's market and our goal is to design and deploy innovative product offerings that best suit the needs of our clients' members and employees. Open Solutions designed its products to help financial institutions maintain a competitive edge in an ever-changing industry."