Source: Experian
QAS, a part of Experian specializing in address verification and cleansing products, announced that multiple credit unions across the U.S. have recently purchased QuickAddress software to improve member service and reduce operational costs.
QAS helps credit unions collect and maintain accurate member information in their core processing systems so they can effectively communicate with their members.
Smart Financial Credit Union of Houston, TX, recently implemented QuickAddress to more effectively segment their 73,000 members by household, allowing them to increase operational efficiency.
"With help from QAS, we've experienced a reduction in mailing expenses due to bad addresses and improved identification of households," said Gerardo Esparza, business analyst at Smart Financial Credit Union. "We have enhanced the accuracy of our members' data, as well as obtained consistency throughout our core system. This easy and user-friendly software helps prevent errors and omissions that would otherwise threaten the quality of our critical member information."
QuickAddress products confirm addresses against official postal authority records, improving overall data quality and reducing undeliverable mail. Unlike other address verification products, QuickAddress Pro is a "front-end" solution that identifies and fixes address errors before they enter the database. The software automatically corrects and standardizes addresses during the data entry process, decreasing human error and increasing operational efficiency. QuickAddress Batch is software that cleans, completes and verifies existing address records in a database or list such as those already in a credit union's core processing system.
"It is satisfying to see momentum building in the number of credit unions selecting QAS. QuickAddress products are a strong fit with credit unions' core purpose, providing excellent service to their members," explains Joel Curry, chief operating officer at QAS. "By using our products to verify they have an accurate address, credit unions can more effectively profile their member households and offer them the most relevant services and products, while remaining confident that their communication will be received in a timely manner."
Other U.S. based credit unions that have recently selected QAS products include: Paradise Valley Federal Credit Union, National City, CA; Los Angeles Fireman's Credit Union, Pasadena CA; Advancial Federal Credit Union, Dallas, TX; and Congressional Federal Credit Union, Oakton, VA.