AT&T Inc. (NYSE: T) today announced that UMB Bank (Nasdaq: UMBF), a leading provider of banking and financial services for individual and business customers since 1913, has selected AT&T to provide network services under multiple contracts.
The network services help UMB Bank deliver on its strategy to migrate from a disparate Private Branch Exchange (PBX) communications system to a standard Voice over Internet Protocol (VoIP) platform.
Under the terms of the agreements, AT&T is providing Multiprotocol Label Switching (MPLS)-based Virtual Private Network (VPN) services, equipment maintenance services and a dedicated account team to support UMB Bank's VoIP strategy.
Most important, this technology will enable UMB Bank to offer enhanced services to better serve its customers:
- Enhanced Online Banking: The 24-hour online banking allows consumers to apply for loans and get approvals within minutes, transfer funds and use online bill payment, and Podcasts that educate consumers about financial basics.
- Enhanced Phone Banking: This provides customers with access to account balances, loan information and check-clearing information and the ability to transfer funds between accounts, order checks or to locate the nearest UMB Bank location or ATM machine.
- Additional Enhanced Services: This offers Web hosting for various organizations, as well as a highly reliable network and ATM machines that offer secure transactions.
UMB Bank selected AT&T as the provider of choice for this initiative because AT&T offered a secure and reliable solution.
"When UMB Bank set out to migrate to a VoIP system, we needed a solution that would not only provide a secure network but also a way to do business more efficiently," said Bill Taylor, vice president of Network Engineering, UMB Bank. "Considering these needs, AT&T stood out as the clear choice."
UMB Bank's migration to AT&T's network has enabled UMB Bank to operate all of its branches under one platform - providing cost-efficiencies by eliminating a silo-structured work function.
AT&T's network allows the secure, reliable transport of critical applications across a unified global platform. The network also enables communication with remote and local employees, customers and vendors.