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Real Capital goes live with Appian BPM product

23 July 2007  |  1371 views  |  0 Source: Appian

Appian, the leading provider of Business Process Management Suites (BPMS), announced today that Real Capital LLC, a rapidly growing, financial services company and affiliate of Barclays North, Inc., has completed its initial deployment of the award-winning Appian Enterprise BPM Suite.

All processes within Real Capital's Loan Origination System are now automated, including integration with the company's CRM application and Microsoft SharePoint.

Previously dependent on its paper-based processes, Appian Enterprise enables Real Capital to streamline and reduce errors within its loan application processes. Appian Enterprise allows applications and supporting documents to automatically pull customer information from the company's CRM application, eliminating the need for employees to manually input the majority of applicant data. Once the loan application is completed, Appian Enterprise then automatically forwards it to the company's Microsoft SharePoint application, where the information can be accessed by Real Capital's partner lending institutions for review and approval. As changes are made to the application, Appian Enterprise works with SharePoint to automatically update the loan application.

"Since implementing Appian Enterprise at the beginning of this year, Real Capital has gained increased visibility into and control over our entire Loan Origination System, which is a huge asset as we continually strive to improve our processes to better serve our customers," said Thomas Cummings, President of Real Capital. "By improving our person-to-person processes and allowing us to automatically incorporate information from various applications, Appian Enterprise enables us to increase the accuracy of and decrease the time required to create each loan application. Appian's rapid deployment allowed us to gain these competitive advantages within a matter of weeks, which has had a significant impact on the efficiency of our business."

Appian Enterprise provides fully integrated process, knowledge and analytics capabilities to drive quantifiable ROI and expedite the delivery of next-generation, process-driven solutions. Appian Enterprise enables customers to automate, execute and optimize cross-functional business processes from beginning to end. This empowers business users to manage processes that interface with operational and customer-related data systems.

Appian Enterprise provides organizations with the industry's most sophisticated platform for rapidly developing and deploying next-generation composite process applications and is the industry's only enterprise-class BPM solution to combine best-of-breed process management with broad collaboration and strong analytics functionality, effectively bringing process management capabilities to a much wider audience.

"Real Capital's Loan Origination System is integral to the success of its business and by automating the processes and streamlining the entire system, the company is able to better serve its customers and improve the way it works with their lenders," said Michael Beckley, Appian chief technology officer. "As companies work to improve their operating efficiencies, Appian's leading-edge BPM suite enables them to add structure, visibility and control to previously ad hoc processes. This results in greatly improved business performance and agility and is proving to be a significant advantage for Real Capital."

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