MoneyLine Lending Services, a leading provider of private-label mortgage origination and fulfillment services for community lenders, is pleased to announce that it has recently added new community bank clients in California.
The banks include Tamalpais Bank, headquartered in San Rafael, and Plumas Bank, headquartered in Northeastern California. Plumas Bank recently launched its enhanced mortgage services in 13 branches. Tamalpais Bank will launch its expanded mortgage services in five branches in August.
"Prior to partnering with MoneyLine we completed an exhaustive check of outsource providers to find a provider that offered the staffing, resources and software that are complementary with bank products and would help us serve our customers," said Michael Rice, Senior VP Small business lending, Tamalpais Bank. "As a result, we determined that MoneyLine's services were the best suited to helping us meet the needs of our customers."
Tamalpais and Plumas Bank are leveraging MoneyLine's private-label, outsourced mortgage services to meet the needs of their valued customers. With MoneyLine's services these community banks gain a private-label customer portal that customers can access directly from the bank website to obtain customized rate quotes, submit applications, track the progress of their loans, request assistance from a loan officer, and access other mortgage resources. The banks' employees are enabled to take applications at the branch and access real-time loan information to assist customers throughout the loan process. In addition, dedicated teams of MoneyLine mortgage professionals are assigned to ensure the delivery of excellent customer service to the banks' employees and customers.
"By utilizing MoneyLine's outsourced mortgage lending services, our mortgage loan services are now available online, and the loan process is significantly streamlined and simpler for both our customers and loan officers," said Bob Herr, Executive Vice President, Senior Loan Administrator. "MoneyLine's sophisticated loan tracking tools offer a significant benefit to our home loan customers, giving them the ability to track the progress of their loan in real time."
"We are pleased to be a premier outsourced mortgage service provider for many of California's relationship-focused banking institutions," said Evan Gentry, president and CEO of MoneyLine Lending Services. "While our services are designed to meet a broad range of the community lending needs, MoneyLine's services are tailored to fit each bank's unique approach and the diverse needs of each bank's customers."
MoneyLine recently joined forces with industry leaders Freddie Mac and Dovenmuehle Mortgage, Inc. in an effort to serve more community lenders. MoneyLine clients can leverage the attractive mortgage product offerings and advanced technology of Freddie Mac, and clients that are interested in subservicing can now leverage Dovenmuehle's private-label services through MoneyLine.