Voice Print International (www.VoicePrintOnline.com), a world leader in the development of innovative, integrated communications solutions for digital voice, data and screen recording and quality management, today announced a partnership with Speakerbus, Inc., a leading provider of high quality, mission-critical voice and video communications solutions.
Focused primarily on financial markets, Speakerbus develops a wide range of communications solutions including hoot 'n' holler systems, intercoms, audio conferencing, and line bridging technology. This focus positions Speakerbus as an ideal partner to supply and support Voice Print products and services to financial markets worldwide. "No other place of trade is as dependent on high-speed information and lightning-fast responses as the stock exchange," said Andy Wodhams, Managing Director of UK-headquartered Speakerbus. "Traders use Speakerbus intercoms and hoot 'n' holler systems for instant access to a wide range of internal and external lines ... they can also be used to provide instant or continuous access to live broadcasts, such as Reuters news."
To help resolve trade discrepancies and to create historical records of trading activity, voice recording systems have become a critical component of trading floor technology. "Absolute reliability is imperative for a voice recording system being used for compliance and liability purposes ... our Activ! Voice digital recording technology provides proven, full-time recording capabilities," said Andrew Marsh, Voice Print's Founder and Chief Technology Officer. "This integration doesn't just record voice interactions, it actually captures related data via a CTI link, such as Trader ID, DNIS, caller ID, call duration, date, time, etc. This advanced level of data capture is incredibly advantageous for any organization." Marsh continued to point out that the Speakerbus integration is just one of many: "Activ! Voice can easily be configured to record all major PBX systems and turrets ... it supports endless flexibility in connectivity, integrations and customization."
Due to the fact that both companies leverage open architecture technologies, the partnership provides the financial trading industry with an exceptionally flexible solution that will continue to evolve in a way that completely maximizes the initial investment. "The Speakerbus and Voice Print partnership is ideal," commented Wodhams. "Our base technology is very similar to that of Voice Print, which means we are in an excellent position to deliver the highest level of customer service and support."