Computer Sciences Corporation (NYSE: CSC) today announced that it has signed a five-year business process outsourcing (BPO) contract with Bermuda-based Northstar Financial Services Ltd. to support Northstar's rapid expansion strategy.
Under the agreement, CSC's life insurance and annuity BPO services team will administer Northstar's new investment products, providing full back-office services and technical support, including end-to-end policy administration, a bilingual English-Spanish customer call center, new business and payment processing, and commission processing for Northstar's investment advisors. CSC's BPO team will use the company's Wealth Management Accelerator software, which CSC developed to provide a single comprehensive administration system for both asset accumulation and disbursement. The team will also use CSC's Performance Plus software to help manage and measure commission processing for Northstar.
"We're confident CSC's experience and flexibility can support our rapid growth plans," said Nik Malvania, Northstar chief executive officer. "With CSC's technology and business process expertise, we can achieve our strategic objectives faster and with less risk."
"By combining our BPO services with our leading-edge wealth-management technology, we can deliver operational results that will help Northstar successfully expand," said Michael W. Risley, president of the Life and Annuity division of CSC's Financial Services Group. "CSC's scalable BPO operations deliver high-quality, cost-effective administration of insurance and investment products."