17 August 2017
visit www.avoka.com

Bank of Stockton licenses ClairMail system to power m-banking

16 May 2007  |  1973 views  |  0 Source: ClairMail

ClairMail, the leader in 2-way mobile phone-based customer interaction, today announced that Bank of Stockton, the oldest bank in California still operating under its original charter and a leader in banking technology innovation, selected ClairMail to power its mobile banking offering.

The breakthrough ClairMail System leverages any mobile phone's existing messaging software and capabilities, including short message service (SMS), wireless email and the mobile browser. No new mobile phone software is required. ClairMail is unique in that it operates on any mobile communications device - regardless of carrier, manufacturer, operating system or wireless transmission standard - and will spare Bank of Stockton from the operational nightmare of creating, deploying and supporting software on the thousands of possible handset configurations.

ClairMail System infrastructure resides on-premise behind the bank's firewall and will seamlessly and securely integrate with Bank of Stockton's systems of record, giving the bank direct access to its customers and enabling the bank's customers to directly access their accounts through a host of new mobile banking services, including:
  • On-Demand Account Management - Bank of Stockton customers can check their balances, view their account history, and conduct transactions such as fund transfers.
  • Actionable Alerts - Customers can receive and respond to 2-way alerts for cases such as low balances or check overdrafts, along with the ability to approve or deny certain types of transactions.
  • Enhanced Security - ClairMail provides strong security and convenience without risking customer privacy or exposing confidential data. The ClairMail System's out-of-band confirmation and multiple factors of authentication - even down to the individual transaction level - make it impenetrable to phishing, vishing, man-in-the-middle and similar fraud and identity theft attacks. In fact, the ClairMail System meets and exceeds U.S. Federal Financial Institutions Examination Council (FFIEC) requirements for multi-factor authentication.
  • Mobile Payments - Mobile eBills can be delivered directly and paid conveniently using mobile devices.
  • No-Hold Customer Service - A unique feature which allows customers to get into the call center queue without waiting on hold, by simply messaging their bank.


Founded in 1867, Bank of Stockton has always been at the forefront of banking technology innovation and was one of the first banks in California to offer Internet banking. Since then, the bank has continued to pioneer new technology-based services to better serve its customers. Recently, Bank of Stockton decided to offer mobile banking services, given the strong customer demand, and selected the ClairMail System because of its rapid deployment, ease of implementation, familiar user interface and virtually universal access for its customers.

"The Bank of Stockton has always been on the leading edge of banking technology and we strive to provide our customers with convenient tools to perform banking transactions," said Douglass M. Eberhardt, President and CEO of Bank of Stockton. "We chose ClairMail because it offers the most complete, secure and easy-to-use mobile banking solution with no downloads required, making widespread adoption among all of our mobile customers - not just those possessing a specific phone model or affiliated with a particular carrier - fast and expedient."

"A mobile banking solution is only valuable to banks if it is widely embraced by its customers," said Joseph Salesky, CEO of ClairMail. "By using the existing messaging capabilities on mobile devices, ClairMail has enabled Bank of Stockton to quickly and easily provide a comprehensive suite of convenient, secure and on-demand banking services for their increasingly mobile customers."

Comments: (0)

Comment on this story (membership required)

Related company news

 

Related blogs

Create a blog about this story (membership required)
download the paper nowvisit www.dorsum.euvisit www.niceactimize.com

Who is commenting?

Top topics

Most viewed Most shared
DBS Bank launches online car selling marketplaceDBS Bank launches online car selling marke...
9979 views comments | 13 tweets | 11 linkedin
China preps central clearing house for mobile payments providersChina preps central clearing house for mob...
9958 views comments | 8 tweets | 15 linkedin
Monzo appoints Curve co-founder Foster-Carter COOMonzo appoints Curve co-founder Foster-Car...
8300 views comments | 1 tweets | 3 linkedin
hands typing furiouslyCompliance: Overcome the data deficit
7751 views 0 | 1 tweets | 9 linkedin
PayPal buys Swift Financial to boost working capital bizPayPal buys Swift Financial to boost worki...
7692 views comments | 13 tweets | 7 linkedin