S&T Bank enhances online mortage decision capabililties
Prospective homebuyers can now apply on-line for a mortgage and receive immediate feedback concerning the application process. Through a significant feature enhancement S&T Bank (NASDAQ:STBA) has made to its online mortgage application, homebuyers can now visit the bank's website - http://www.stbank.com/ - and initiate the mortgage application and approval process.
0
External
This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.
This new application feature enables mortgage applicants to obtain an online decision within five minutes of electronically submitting a mortgage application. According to Joanne Duggan, S&T vice president - mortgage servicing, "This product allows borrowers to obtain rate information and start the application process in the comfort of their own home. They will receive an immediate response regarding the status of their mortgage application. This added features enables us to provide an even higher level of customer service, increase internal efficiencies and to service the mortgage needs of consumers in areas where we do not currently have a brick and mortar presence."
By using the online mortgage application feature, applicants can:
Apply for a mortgage at their convenience, 24 hours a day, seven days a week.Obtain an immediate response regarding the submitted mortgage applicationObtain current rate information for all S&T Bank mortgage products.Access online mortgage calculators, a glossary of mortgage terms, and product informationComplete a customized application that prompts the applicant to only complete situation applicable questions.Receive step-by-step instructions throughout the application processSave the in-process application and complete it at leisure before submitting for review.