Capco's Client Profile Management (CPM) solution enables financial institutions to significantly improve the way client relationship and profile data are managed across the different silos within their organization. This provides them with the means to improve client service levels, meet control/regulatory requirements, reduce costs and increase the agility of the organization.

Capco's industry solution will be powered by ProfitStars' Enterprise Exception Management Suite (eEMS), a powerful, scalable reconciliation and exception management suite of applications. This will enable clients to reduce operational risks and costs, increase operational efficiency, improve regulatory compliance and move reconciliation from post-settlement to near real-time.

"ProfitStars is very pleased to play a key role in Capco's Client Profile Management (CPM) solution strategy," said David Foss, General Manager, ProfitStars.

"Effective client relationship and profile data management are at the heart of an institution's ability to provide exceptional service to its customers, reducing risk and achieving operational efficiency. Capco's deep subject matter expertise coupled with ProfitStars' Enterprise Exception Management Suite will allow each institution to implement the best practice business processes that they define as appropriate for their individual institution. The opportunity to achieve significant cost reduction in the silo organizational model is tapped out in most institutions. Strategic operational transformation thinking offered by Capco is the next phase in increased efficiency and risk reduction. The implementation of operational transformation strategies unique to each institution requires the uncontested levels of system flexibility, and processing power offered by eEMS," said David Foss.

"This is the first step in a partnership targeted at accelerating the implementation of best of breed reconciliation/risk mitigation solutions into financial services institutions. Capco is leveraging its deep experience in designing and implementing reconciliation solutions for clients through the creation of solutions targeted at specific efficiency and control hot spots within the industry - Client Profile Management being the first such solution. It is our intention to also support more generic reconciliation and risk mitigation solutions using the 'centre of excellence' being developed in-house and partnering with what we consider to be the best of breed reconciliation technology provider, ProfitStars. Many organizations are looking to move to enterprise wide reconciliation solutions which require a new approach - it is not just about implementing a technology - this is a full blown transformation challenge!" said Nick Jackson, Partner at Capco.