Union Bank of California tightens online banking security

Developing online services that not only help clients streamline banking activities but also provide robust protection, Union Bank of California, N.A. has implemented a new technology that provides additional security for its online banking customers by preventing unauthorized users from accessing account information.

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By requiring more than a password, the multi factor authentication requirement technology serves as a second security layer. Customers will now use a two step log-in process and be prompted to select and provide responses to several security questions. They must answer the questions in the event they attempt to access their accounts from a computer not recognized by the bank.

"Giving our customers increased peace of mind that their online services are not only efficient, but also provide them with the best possible protection from the latest fraud risks in always top of mind when we develop new on line functionalities," said Terry Kelly, senior vice president in e-commerce.

As more bank services are made available through the Web, security surrounding financial information and associated transactions has become a key focus for regulatory agencies overseeing financial institutions and a major priority for Union Bank.

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