Symcor reports Harris wholesale lockbox outsourcing deal

Source: Symcor

Symcor announced today that it has signed a seven-year agreement to provide wholesale lockbox services for the corporate and institutional clients of Harris, and its investment and corporate banking affiliate, BMO Capital Markets.

The agreement is effective May 1, 2007.

Under the terms of the agreement, Symcor will provide BMO Capital Markets and Harris with wholesale lockbox services, including check and document imaging, remittance data entry processing, and reporting services. In addition, approximately 300 Harris employees who perform these services from locations in Chicago, Los Angeles and Atlanta will transition to Symcor on May 1, 2007.

"We are excited about this opportunity as it represents a major milestone in executing our growth strategy in the U.S.," said, Ed Kilroy, Symcor's Chief Executive Officer. "We're looking forward to welcoming Harris employees to the Symcor team. The work they perform is our core strength and vital to our commitment to growing the business."

"Exceptional customer service is the cornerstone of our organization, and that is why we are pleased to work with Symcor," said Tom Kesman, Senior Vice President, Product Operations US, Harris. "Symcor's well-earned reputation for best-in-class service and innovative new technologies will ensure that our clients receive the very best in wholesale lockbox service, both now and in the future," added Marnie Kinsley, Executive Managing Director, Global Cash Management Services, BMO Capital Markets.

By selecting Symcor, Harris can offer clients enhanced features and functionality for their remittance processing services made possible by the "front end" imaging of all items (checks, invoices, envelopes and documents), and allowing the system to determine the information required to complete each transaction. Online exceptions management allows clients the ability to make immediate online decisions to process or reject exceptions transactions.

"Symcor's flexible remittance processing platform technology will provide Harris with greater image enablement of their lockbox processing and superior quality controls," said Mike Thomas, Senior Vice President and General Manager, Symcor USA.

Symcor's larger geographic footprint enables BMO Capital Markets to immediately expand its cash management services to additional locations and will further assist its clients to optimize collections as the remittance processing business changes due to the forces of Check 21.

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