CR2, a global provider of multi-channel banking software solutions and ITM (Intelligent Teller Machine) software, and Aizkraukles Bank (widely know as AB.LV) one of Latvia's leading banks have today announced, that the bank have selected CR2's BankWorld multi-channel solution to manage its Internet, ATM and SMS channels for the banks operations.
AB.LV is dedicated to optimising the service it offers to customers. The banks decision to adopt BankWorld, CR2's SOA compliant multi-channel solution, deploying it across all channels, Internet, ATM and SMS will considerably enhance its offering.
"We are committed to extending the range and variety of products and services we offer to clients and to providing every opportunity to enable our customers to have convenient and secure access to all their accounts through whichever electronic channel they choose" said Rolands Citajevs, Chief Information Officer and Board Member, AB.LV. "Bank World will provide a powerful front end to the T24 solution from Temenos which we are implementing currently."
CR2's BankWorld solution provides banks with the freedom to maximise the services they offer to customers. Using BankWorld, AB.LV customers and employees alike will have a single consolidated view of all accounts across all channels, Internet, ATM and SMS. CR2's integrated multi-channel solution for the first time provides banks with complete control over the products and services they offer to individual customers across all channels including the ATM and online banking service. BankWorld provides the additional benefit of multi-channel security through two-factor authentication, SMS statements and notifications.
"AB.LV is one of the leading banks in Latvia and the group is growing rapidly throughout Eastern Europe, CR2 are delighted to partner with such an ambitious and innovative bank" said Martin Dolan, CEO, CR2. "BankWorld will greatly assist the bank in achieving their goal as a leader in banking in the region. Our BankWorld platform will enable AB.LV to deliver powerful personalised products and services directly to individual customers via the banks ATM network and online banking facility."