The first implementation of Ultima under the agreement is now underway.

Following a detailed market assessment of general insurance systems, Capita chose Ultima for its cost-effectiveness, ability to accommodate all insurance products and the ability to bring new products to market exceptionally quickly. Furthermore the technology which underpins Ultima enables the product to deliver sophisticated customer self-service via the web, mobile web and SMS and newer channels such as interactive TV.

Dermot Joyce, Managing Director of Capita Insurance Services commented "Total impressed us enormously with their knowledge of our market and the needs of both customers and underwriters. In Ultima we have selected a flexible system that enables us to manage our customers' operations with absolute confidence that new products can be introduced with minimal development activity. We look forward to working with the Total team in the coming months."

Colin Fox, Sales Director at Total commented "We are delighted to be working with Capita as a strategic solutions partner in General Insurance. Capita's needs are very demanding - they have to meet diverse customer requirements quickly and cost effectively - and Ultima has been designed to achieve just this, and in a multi-company, multi currency environment. We are looking forwards to building a long term relationship with Capita which delivers a new level of service to the GI market."