PRODUCT4, Inc., a leading provider of enterprise solutions for the financial services industry, today announced that Union Bankshares has implemented its One-Touch for Teller application.
Headquartered in Virginia with total assets of about $1.8 billion, Union Bankshares will leverage One-Touch, combined with Fidelity Horizon solution, to increase efficiency, reduce errors and stay in compliance at the front line.
Elizabeth Bentley, Union Bankshares Senior Vice President, stated, "The teller system is one key to delivering the quality and variety of service which our branch customers expect. We needed a system that could do all that, while being scalable to accommodate our growth and easy to integrate with other systems in our environment. We needed a system that was easy for tellers to learn and to work with, and easy to change when we needed to do so. We have had a long and healthy relationship with PRODUCT4 that when combined with their track record of delivery and the strength of their technology, led naturally to this decision to upgrade our teller system to the PRODUCT4 One-Touch software."
Daniel Moskowitz, President of PRODUCT4, Inc.: "Our One-Touch products offers a best-of-breed solution for community banks," said Moskowitz. "Union Bankshares is implementing a forward-thinking approach to its business practices, and we are pleased to help the Company ensure it has the technology in place to exceed customer expectations, generate new sources of revenue and increase efficiency of its operations."
Optimizing productivity, effectiveness:
PRODUCT4 is already assisting in Union Bankshares branches with a common teller and platform environment. At the same time, PRODUCT4 will be working with Union Bankshares to roll out the new One-Touch teller system focusing on optimizing the productivity and effectiveness of its branch workforce. PRODUCT4 One-Touch software fits the bank's services-based architecture, facilitating integration with existing and emerging capabilities. One-Touch, which leverages Microsoft's Smart Client technology and .NET architecture, also enables Union Bankshares to tailor the solution to its needs without long development cycles or risky experimentation.