Source: Computer Sciences Corporation, Q.Know Technologies
Computer Sciences Corporation (NYSE: CSC) and Q.Know Technologies Inc. today introduced an information technology (IT) platform that will allow reinsurers, for the first time, to capture, manage and access companywide structured and unstructured information easily and quickly in one desktop view.
The platform, which integrates CSC's SICS/nt reinsurance administration software with Q.Know's information management tool, enables reinsurers to automatically organize and group related information about any given project, such as a treaty, claim, account or customer, whether it resides as e-mail, documents, meeting notes or structured back-office data.
With the new platform, users can quickly access a holistic, up-to-date view of all reinsurance lines of business, including reports on historical activities and current status. Users may drill down to see the latest e-mail exchange with a client, any meetings scheduled and progress on the project to date. From within the same platform, they also are able to view notified claims, policy renewal dates and all other structured information. This gives reinsurers the power to manage and track underwriting submissions, deal status and overall pipeline activity, and provide a more responsive, efficient service to clients while improving operational productivity.
"One critical issue that our clients face today is their lack of easy access to the most current and complete information," said David Lister, vice president of CSC's Financial Services Group in Europe, the Middle East and Africa. "This new platform will deliver the results our clients need to make more informed, rapid decisions about their business."
"With this platform, SICS/nt users will now be able to track and manage the entire customer relationship, which largely occurs through e-mail today," said Richard E. Meyer, chairman of Q.Know Technologies Inc. "Combining this information with the back-office history or other deal-related data, we can collectively provide the most complete story for compliance and best practices."