Source: Whitehill Technologies
Whitehill Technologies, Inc. today introduced the latest release of IStream Communicator, part of the InSystems product line which focuses on speed-to-market for the insurance industry.
Whitehill's InSystems line helps insurers get new products to market faster by managing the product lifecycle, from initial drafting of contract language through approvals and policy issuance. IStream Communicator 2.2 is an integral part of that process, handling customer service, support and communications once a policy has been issued.
IStream Communicator 2.2 lets insurers create personalized communications with their customers and maintain account continuity. It distributes correspondence via e-mail, postage and fax, providing a searchable content repository for rapid retrieval and online viewing of customer and policy-related documents.
The latest version of IStream Communicator provides integration with home-grown and third-party applications, improved clustering and load balancing for better performance, and platform support for IBM WAS 6 Express. This allows for departmental deployments and a revised pricing structure, creating a lower total cost of ownership. One major insurance customer has already begun taking advantage of the new opportunities provided by IStream Communicator 2.2.
"Whitehill is committed to providing the very best products and services to our insurance customers," says Paul McSpurren, President & CEO, Whitehill Technologies, Inc. "We've listened carefully to their needs, and made improvements that will help them accomplish their business goals. Our goal is to create satisfied customers by helping them do business faster and more efficiently. It's gratifying to know that we're helping them succeed."