Solda.AI, the pioneering AI telesales startup, has raised a $4M seed funding round to revolutionize phone sales with easy-to-deploy multimodal AI voice agents that can close deals autonomously.
The round was led by Accel, with participation from AltaIR Capital. The funding will be used to further develop Solda.AI’s market-leading AI agents, partner with more enterprises worldwide and transform global sales processes.
Call centers are a $29B market, with global enterprises still seeing telesales as a powerful part of their business strategy. Voice adds a personal touch to the sales process, builds trust with consumers, and allows complex sales interactions to move forward quickly and in real-time. However, call centres are also plagued by high levels of staff turnover and burnout, training cycles are long, and there is a lack of multilingual facilities for global companies.
While conversational AI companies have disrupted customer service over recent years, automating and enhancing enterprises’ interactions with customers, the sales automation market has lagged behind. This delay is due to the fact that, until recently, replicating the natural flow of human agents in conversations was unattainable. People are twice as likely to trust a human voice over an AI voice. In addition, artificial voice technology is not designed for complex sales conversations and is likely to be detected over the course of a minutes-long phone call - jeopardizing deals and creating a barrier to AI-enabled efficiency. Today, thanks to advancements in LLMs and voice models, this has changed.
With a 1% detection rate and the ability to handle 100 simultaneous phone lines at peak hours, Solda.AI is the first company to overcome the challenges associated with sales automation and offer AI voice agents that can close sales over the phone. Solda.AI’s fully autonomous voice agents are able to handle a company’s entire telesales cycle at scale, processing 10,000 leads daily to make calls, follow-ups, callbacks and close deals. While less than 10% of human call centre agents reach proficiency in under two months, Solda.AI’s voice agents are ready to engage leads after just two weeks of training on sales calls and scripts.
As a result, companies using Solda.AI’s voice agents see a 30% cost-efficiency increase versus call centres. Its voice agents are also multilingual, capable of handling sales conversations in US and UK English, Spanish (including Mexican Spanish), Portuguese (including Brazilian Portuguese), French and German.
Solda.AI was founded in 2023 by Sergey Shalaev, an AI and ML entrepreneur with more than 12 years experience and expertise in recommendation services, advertising technologies, and MedTech. A remote-first company, the Solda.AI team is based across Amsterdam, Berlin, London and Munich. The team’s technical and sales expertise, combined with the latest advancements in LLMs has ensured the company has already achieved impressive momentum. Solda.AI now provides AI voice sales agents for enterprises in sectors from finance and retail, to transport and telecoms, including tbi bank, Treatwell, InDrive, Plata Bank and Vivid Money. Solda.AI's agents generated $7M in incremental revenue for clients in 2024 and are on target for $30M this year.
Sergey Shalaev, co-founder and CEO of Solda.AI, said: “At Solda.AI, we believe that the future of telesales is AI. Our vision is for voice agent-powered sales that generate revenue and provide real ROI, and we believe that we’re the first and only company to deliver this. We have already seamlessly integrated our agents into 20 partners’ sales channels, and are delighted to announce this seed funding led by Accel to help us collaborate with more businesses and take phone sales into the age of AI.”
Zhenya Loginov, partner at Accel, said: “When we first met Sergey and the Solda.AI team, we were blown away by the AI voice agents’ human-like attributes and ability to not only handle complex conversations, but also close deals on the spot. Solda.AI’s technology has the potential to completely revolutionize the telesales market, with the team using AI to redefine sales automation from scratch. The team is already delivering on their aim to boost sales revenue with AI, with impressively low detection rates, and their product scalable by design. We’re looking forward to partnering with the team and seeing what can be achieved on the journey ahead.”
Pavels Gilodo, Consumer Ecosystem Lead at tbi bank, said: "At tbi bank, innovation drives everything we do. Partnering with Solda.AI has transformed our customer communication strategy. Victoria AI, our AI-driven outbound sales agent, allows us to engage customers at scale while keeping the experience personal. The results speak for themselves - improved operational efficiency, enhanced customer satisfaction, and significant contributions to our
business goals. This collaboration shows how technology and shared vision can redefine customer engagement in banking.”