UK financial services firms could save over £40 million if they presented customer bills and statements electronically, according to forecasts by Pitney Bowes docSense.
The research also suggests that banks could potentially save over £70 million by end of 2005 by presenting hard copy customer communications electronically.
Pitney Bowes says the use of the EBPP acronym often means that electronic presentment and electronic payment are talked about as a single solution rather than two separate entities.
"Ultimately, UK companies must not be misled by the EBPP acronym. It is presentment alone that is making its mark," says Ian Dunford, product manager, Pitney Bowes docSense.
Dunford adds that the opening of an electronic presentment channel also provides companies with a cost effective cross-selling channel.