23 August 2017
Find out more

Liberty Bank goes live with S1 banking package

09 April 2003  |  2540 views  |  0 Liberty Bank goes live with S1 banking package

Connecticut-based Liberty Bank has gone live with S1's Full-Service Banking package to upgrade and streamline systems and provide staff with a single consistent view of the customer across channels.

The bank says it began the migration to S1's teller, call centre and sales and service applications at its 33 branches in November last year and has launched the new systems at a pace of two branches per week.

The package also includes advanced customer profiling, process flows, tracking and fulfillment management capabilities and interfaces to back-end host systems and external databases.

Ron Catrone, executive vice president, Liberty Bank, says: "Our employees not only like the ability to immediately obtain one view of the customer, but also the simplicity of opening new accounts, making deposits and other day-to-day tasks.

"By equipping our staff with the right information and the right tools, we can provide excellent service and maximise every customer interaction."

He adds that the integrated applications are a launching pad for future services, such as consumer loan origination, digital cheque imaging retrieval and a research system.

Liberty Bank also plans to implement S1 Analytics, a component of the vendor's CRM solution suite.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

S1 retrenches as sales cycle lengthens

S1 retrenches as sales cycle lengthens

07 April 2003  |  2733 views  |  0 comments
S1 reports accelerating demand for integrated aggregation

S1 reports accelerating demand for integrated aggregation

24 March 2003  |  3227 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.dorsum.eudownload the paper nowvisit www.niceactimize.com

Top topics

Most viewed Most shared
Mobile contactless spending accelerating in UKMobile contactless spending accelerating i...
12733 views comments | 27 tweets | 23 linkedin
Barclays pairs banking data with third party apps for SmartBusiness DashboardBarclays pairs banking data with third par...
11360 views comments | 22 tweets | 34 linkedin
Australia regulates digital currenciesAustralia regulates digital currencies
10517 views comments | 21 tweets | 34 linkedin
RBS to bring Silicon Valley to EdinburghRBS to bring Silicon Valley to Edinburgh
10476 views comments | 10 tweets | 8 linkedin
hands typing furiouslyWhy Is Risk Analytics Important?
10440 views 0 | 6 tweets | 1 linkedin

Featured job

Competitive
London, UK (or flexible)

Find your next job