Royal & SunAlliance extends CSC claims handling contract
10 January 2003 | 3949 views | 0
UK insurance group Royal & SunAlliance has extended its contract with Computer Sciences Corporation (CSC) for the Colossus personal injury system, for a further seven years.
Colossus is a Web-based claims evaluation system that uses more than 10,000 rules to apply its claims, medical and legal information to help staff when making claims settlements.
John Thomson, Royal & SunAlliance's claims operations manager, comments: "Our 800 claims handlers are now able to make fairer and more consistent assessments of personal injury claims and this has brought about impressive cost savings."
CSC says it has invested heavily in the design and development of the product over the last year.