23 October 2017
Find out more

Online confidence rises for US consumers

03 January 2003  |  3175 views  |  0 Online confidence rises for US consumers

US consumers are more confident that Web-based financial transactions are safe according to research from The Consumer Internet Barometer, a quarterly survey produced by NFO WorldGroup, Forrester Research and The Conference Board.

According to the survey of 10,000 US households, more than 33% of respondents trust that online transactions are secure, up from 27.5% in Q4 2001.

Consumers are also more confident about purchasing products online with a quarter of respondents believing that personal information will be safe, compared with 21.9% a year ago.

Lynn Franco, director, consumer research centre, The Conference Board, comments: "Consumers' concern about privacy of their personal information has a significant influence on their willingness to engage in business exchanges online. But this trust barrier is beginning to erode."

The survey also shows that overall Internet usage has increased in the fourth quarter with nearly 61% of consumers going online at least once a month, an increase of 2.3% from last year.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Bank of America forecasts big rise in online bill pay

Bank of America forecasts big rise in online bill pay

02 January 2003  |  4123 views  |  0 comments
Rise in EBPP but US consumers still prefer cheques

Rise in EBPP but US consumers still prefer cheques

04 December 2002  |  3924 views  |  0 comments
DTI aims to dispel online shopping fears

DTI aims to dispel online shopping fears

26 November 2002  |  3652 views  |  0 comments
EBPP consumers more loyal and more affluent says research

EBPP consumers more loyal and more affluent says research

25 November 2002  |  5577 views  |  0 comments
European and US consumers switch on to online banking

European and US consumers switch on to online banking

21 November 2002  |  3851 views  |  0 comments
Online banks failing to match high street brand values

Online banks failing to match high street brand values

13 November 2002  |  3531 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.innotribe.comvisit www.atos.netvisit www.niceactimize.com

Top topics

Most viewed Most shared
Mastercard to roll out blockchain APIMastercard to roll out blockchain API
17189 views comments | 21 tweets | 35 linkedin
HSBC partners Bud for open banking trialHSBC partners Bud for open banking trial
14357 views comments | 22 tweets | 30 linkedin
Sibos 2017: API or the highwaySibos 2017: API or the highway
10531 views comments | 12 tweets | 23 linkedin
satelliteGates Foundation backs Ripple collaboratio...
10133 views comments | 13 tweets | 10 linkedin

Featured job

to £70K base, £105K ote, benefits
London, UK

Find your next job