17 October 2017
Register now

S1/IBM win $10 million Valley National Bank multi-channel contract

20 August 2002  |  4038 views  |  0 S1/IBM win $10 million Valley National Bank multi-channel contract

Valley National Bank is to implement a $10 million multi-channel banking solution developed by S1 and IBM, at 128 branches throughout northern New Jersey and Manhattan and in the bank's main call centre in Wayne, NJ.

Peter Crocitto, executive vice president of Valley National Bank says the S1 applications are designed to give a consolidated view of customers' accounts and interactions across branch and call centre operations.

S1 Teller and S1 Banking Call Center applications will be implemented on the IBM eServer to IBM NetVista Series desktops at Valley. They will be used to deliver a complete set of transactional capabilities and critical services, says Crocitto, such as transaction security and approval, calculations and balancing aids, sales and service capabilities, reporting and fulfillment management.

Valley will also gain real-time access to customer information and manage sales campaigns through S1 Analytics, the research and reporting component of S1's CRM suite, which is integrated with the branch and call centre applications.

The bank will be able to maintain customer information and enterprise data in a central repository managed through the S1 Enterprise Data Store. At the same time, the S1 CRM DataMart will enable Valley to accumulate data from various back-end core systems, data warehouses and other databases on a periodic, scheduled basis.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

IBM and Searchspace clean up at Lloyds TSB

IBM and Searchspace clean up at Lloyds TSB

19 August 2002  |  5897 views  |  0 comments
IBM and paybox go mobile

IBM and paybox go mobile

15 August 2002  |  5513 views  |  0 comments
TCF Bank deploys S1 Internet banking applications

TCF Bank deploys S1 Internet banking applications

22 July 2002  |  2569 views  |  0 comments
Union Bank of California selects S1 trade finance package

Union Bank of California selects S1 trade finance package

15 July 2002  |  3807 views  |  0 comments
US Bank signs five-year Internet banking contract with S1

US Bank signs five-year Internet banking contract with S1

24 June 2002  |  3238 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.vasco.comvisit www.temenos.com

Top topics

Most viewed Most shared
Ripple looks to drive bank adoption with $300m XRP rebate programmeRipple looks to drive bank adoption with $...
14427 views comments | 11 tweets | 3 linkedin
Taiwan's Far Eastern International Bank suffers malware attackTaiwan's Far Eastern International Bank su...
13058 views comments | 16 tweets | 22 linkedin
Monzo fends off suitors as current account upgrade beginsMonzo fends off suitors as current account...
8955 views comments | 17 tweets | 14 linkedin
Swift positive on blockchain, but big challenges remainSwift positive on blockchain, but big chal...
7898 views comments | 15 tweets | 20 linkedin
Ripple blockchain network hits 100-member markRipple blockchain network hits 100-member...
7598 views comments | 13 tweets | 13 linkedin

Featured job

circa £250K total package
London

Find your next job