Allgemeine Deutsche DirektBank (DiBa) has signed a multi-million dollar agreement with NCR to migrate 850 ATMs from the OS/2 operating system to Windows NT.
The machines will be upgraded with NCR's Aptra software to enable the bank to cope with increasing levels of traffic at its ATMs and capture customer transaction data at the the point-of-entry.
Networking the ATMs with other communication channels at the bank, such as the call centre and Internet, will permit DiBa to compile a total view of the transaction picture, says the company.
With APTRA, DiBa has opted for a platform- and vendor-independent software solution for the migration from OS/2 to Windows NT, to ease the integration of the self-service network with the bank's back office area. Within the same project Diba will also upgrade many of its ATMs with Intel Pentium technology.
Otto Hohne, director of DiBa's ATM business, notes: "Minimal conversion downtime was a key factor in choosing to migrate with NCR."
The migration project is scheduled for completion in November 2002.