Banks backing away from mobile investment says Bull
03 July 2002 | 5854 views | 0
Less than a third of financial organisations are planning to invest in mobile technologies over the next twelve months, according to a new survey by Bull UK & Ireland.
The study shows three quarters of IT managers are making Web site investment a number one priority over the next twelve months. Seventy-one per cent and 62% of respondents are also intent on implementing e-business applications and knowledge management tools, respectively, over the same period.
Investment in mobile applications came last in the list of 'to-dos', after e-commerce, customer relationship management (CRM), portals and e-procurement.
Mike Dunk, managing director of Bull UK & Ireland, comments: "Internet-based technologies and CRM software are being brought in to attract and retain customers. The fact that mobile applications are low on organisations’ priorities suggest that m-commerce is yet to prove itself."
When it came to which parts of IT infrastructure companies were looking to update or replace, PCs came top of the list (62%), followed closely by servers and Web-based applications (59% and 55% respectively). Mobile devices again came in last, at 29%.
Dunk concludes: "The technology boom and consequent bust has forced enterprises to more realistically realign their IT wish list to real business needs, which is no bad thing."
Bull conducted the research among 127 IT and business managers at financial services organisations in the UK and Ireland.