Bank One Corporation has migrated its Michigan and Florida operations to a single technology platform, as part of a national IT consolidation strategy.
The Michigan and Florida conversion, which represents the third regional conversion in the last twelve months, involved 2.2 million customer accounts and 259 branches.
The company consolidated systems from Texas and Louisiana as well as Arizona and Utah in 2001, and plans to convert the Illinois systems late in 2002.
Jamie Dimon, chairman and chief executive officer, says: "Moving all of our customers to one enhanced platform is our top priority for 2002 and we are delivering on it."
In preparation for the Michigan and Florida conversion - entailing the roll-out of 3500 workstations with new and upgraded software - Bank One invested 300,000 hours in systems development and more than 100 days in testing. In the last few
weeks, bankers contacted nearly 120,000 customers in person or over the telephone. Over the last week, hundreds of Bank One employees who are experienced with the systems traveled to Michigan and Florida from other states to ensure a smooth transition.