JPMorgan Treasury Services has launched a new online notification request advising service to provide global clearing clients with payment information in near real-time.
The facility is part of the bank's eServe Web-based cash management product and delivers specified payment information to clients through an array of email-enabled devices.
Linda McLaughlin-Moore, global clearing business executive for JPMorgan Treasury Services, says: "We are enhancing our traditional customer service with a highly efficient integrated online solution to give our clients the flexibility and power to perform a wide range of critical daily cash management activities from their own desktops."
The notification request service provides clients with same day/time critical transaction or event information dependent on their own notification criteria. When these criteria are met, the information is then automatically delivered in near real-time through an array of email-enabled devices, such as PDAs, alphanumeric pagers, wireless phones, PCs and laptops.
Future enhancements to the notification request service will include message initiation through the use of code words in payment messages, and the expansion of notification channels such as fax, IVR and phone.
Clients using eServe can also access payment details on both current and past transactions; request transaction investigations; access case histories for past and present investigations; secure transmission of amendments, cancellations and debit authorisations; generate inquiry reports; and access the latest Service Quality Report and Straight Through Analysis Report to monitor the performance of payments.