Brief: Visa asks Jeeves to answer consumer queries
30 May 2002 | 3169 views | 0
Visa is to use technology from Jeeves Solutions to answer consumer credit card queries online and direct them to relevant sections of its Web site.
Through a question and answer interaction, the 'Visa Card Advisor' will lead customers to relevant products by asking them questions such as "What special features are you interested in?" or "How would you rate your credit history?"
The Advisor debuts on the application page of the Visa USA Web site.