Brief: Visa asks Jeeves to answer consumer queries

Visa is to use technology from Jeeves Solutions to answer consumer credit card queries online and direct them to relevant sections of its Web site.

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Brief: Visa asks Jeeves to answer consumer queries

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This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community.

Through a question and answer interaction, the 'Visa Card Advisor' will lead customers to relevant products by asking them questions such as "What special features are you interested in?" or "How would you rate your credit history?"

The Advisor debuts on the application page of the Visa USA Web site.

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