20 February 2018
visit www.nextgenbanking.co.uk/

Vocalis bags two financial services call centre contracts

19 March 2002  |  2076 views  |  0 Vocalis bags two financial services call centre contracts

Speech recognition technology firm Vocalis is reporting contract wins at UK financial services firms Chelsea Building Society and Abbey National.

Vocalis is providing Chelsea Building Society with a voice driven telebanking system for money transfers, balance enquiries and recent transaction reporting.

Abbey National, an existing Vocalis client, is continuing with its telebanking system and has signed an order for ongoing maintenance and support. The telebanking solution now handles over 1.5 million calls every month.

The two financial sector deals, plus a new contract with UK utility Powergen, have a combined value of over £2 million in total. Revenues relating to the orders will be recognised in the next financial year.

Vocalis has cash balances of approximately £4.1 million, following a placing and open offer that raised £4.1 million (net) in December 2001.

Paul Wright, Vocalis chief executive, comments: "Together with other signed contracts we will enter the new financial year with an order book in excess of £2.5 million, a strong order pipeline and a secure capital base."

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related company news


Related blogs

Create a blog about this story (membership required)
visit www.ebaday.comVisit https://www.capgemini.comVisit www.vasco.com

Top topics

Most viewed Most shared
Saudi central bank provides sandbox for banks to try out Ripple techSaudi central bank provides sandbox for ba...
11671 views comments | 16 tweets | 12 linkedin
ABN Amro moves escrow accounts to the blockchainABN Amro moves escrow accounts to the bloc...
9282 views comments | 15 tweets | 13 linkedin
ECB launches staunch defence of cashECB launches staunch defence of cash
9118 views 10 comments | 22 tweets | 26 linkedin
Coinbase and Visa at loggerheads over erroneous charges on customer crypto accountsCoinbase and Visa at loggerheads over erro...
7764 views comments | 13 tweets | 11 linkedin
FCA explores creation of global sandboxFCA explores creation of global sandbox
7189 views comments | 19 tweets | 18 linkedin

Featured job

to £100K base, double OTE, benefits
London, UK

Find your next job