/regulation & compliance

News and resources on regulation, compliance, legal and governance issues for banks and fintechs.

Paddle to pay $5m to settle FTC tech support scam claims

UK Fintech Paddle will pay $5 million to settle US allegations of unfair payment processing practices.

  1 Be the first to comment

Paddle to pay $5m to settle FTC tech support scam claims

Editorial

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community.

The firm will also be permanently banned from processing payments for tech-support telemarketers, says the Federal Trade Commission.

The FTC complaint alleged that Paddle processed payments for deceptive tech-support schemes that targeted US consumers, including older adults.

The payments processor was accused of abusing the credit-card system and enabling deceptive foreign operators to access it, costing consumers millions of dollars.

Christopher Mufarrige, director, FTC Bureau of Consumer Protection, says: “The FTC will hold accountable payment companies that knowingly facilitate payments for scammers or look the other way when faced with red flags about their clients’ conduct.”

Separately, MoneyGram will pay a $250,000 fine to settle a New York state lawsuit over claims it violated a federal rule designed to make it easier to send remittances.

The settlement comes shortly after the Consumer Financial Protection Bureau withdrew from the civil case amid its ongoing pullback from enforcement activity.

Sponsored [New Impact Study] Reimagining Customer Journeys: How can Banks Upscale Experience and Boost Retention?

Comments: (0)

[New Impact Study] Surviving Digital Fallout: Operational Resilience in 2025 and beyondFinextra Promoted[New Impact Study] Surviving Digital Fallout: Operational Resilience in 2025 and beyond