BNY has boosted its compliance monitoring by rolling out Behavox's AI-powered electronic and voice communication surveillance system.
The SaaS implementation of Behavox Quantum technology covers BNY's various communication channels across 16+ languages.
Tom Wileman, head, global compliance assurance, BNY, says: "By leveraging Behavox's technologies, we're helping to elevate our compliance monitoring and strengthen our holistic approach to risk management."