Barclaycard forecasts big savings from PaySys application

Barclaycard forecasts big savings from PaySys application

Barclaycard is anticipating savings of £1 million per annum from the introduction of a new Internet-based card processing and customer management solution.

The new solution, from Atlanta-based PaySys International, is to be rolled out in two phases, with phase one scheduled to go live in November and phase two in fourth quarter 2001. The initial release will provide Internet-enabled customer service and customer self-service with multi-lingual and scripted workflow capabilities.

Phase two will completely replace Barclaycard's existing commercial card system and provide flexible hierarchies and billing options, multi-lingual/currency capabilities and the full integration of real-time posting and servicing.

Alan Gooderham, director of Company Barclaycard, comments: "We believe that the implementation of the PaySys Commercial Card application will save us upwards of one million UK pounds per year because of its ability to quickly and inexpensively adapt to market changes."

The Barclaycard contract marks the first commercial implementation of PaySys' flexible dBB software platform, designed to enable businesses to institute a rapid response to changing market conditions.

"Once implementation is complete, Barclays will have the first commercial card system that can easily change virtually every program element from screen arrangement to security, labels and workflow at minimal cost," says Steve Grubb, PaySys chief executive officer. "Historically, changes like these would have been very time and effort intensive and would have required vast changes in code."

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