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Covid-19: Contactless ATM withdrawals go mainstream

Covid-19: Contactless ATM withdrawals go mainstream

Covid-19 has accelerated the trend towards contactless cash withdrawals in Switzerland, according to SIX, which says that more than a third of machines in the country are now equipped with QR code readers while another 20% have NFC readers.

The number of ATMs that offer contactless cash withdrawals has been on the rise for some time, jumping 26% worldwide in 2019.

However, the pandemic has spurred an acceleration in Switzerland, where several banks have already rolled out QR code-based machines, leading to a 269% increase in transaction in 2020.

SIX says it also enables banks to offer cash services in cashless branches using the QR code, while some lenders have begun offering the option of generating QR codes via mobile banking, meaning customers can access cash on the go, even without a wallet.

Marco Menotti, head, SIX Banking Services, says: "SIX is supporting the banks in this process and is taking on a coordinating role to successfully accompany the unprecedented transformation of the cash economy towards an ecosystem with an open architecture and increasingly user-centric, digitized cash services."

Comments: (1)

A Finextra member
A Finextra member 19 February, 2021, 10:53Be the first to give this comment the thumbs up 0 likes

Why  contactless cash withdrawals to avoid Covid19 from the keypad? Why not pay at POS with contactless cards or contactless mobile wallet since the banknotes one gets out of the ATM can carry Covid19 Virus and anyway become contaminated when handled by people after withdrawal?  In many countries the cash withdrawals plummeted and electronic payments at POS increased during 2020. For instance Sweden had 18 % down on cash withdrawals from already very low levels.