UOB devises digital learning programme for all staff

UOB devises digital learning programme for all staff

Singapore's United Overseas bank is to put all of its 26,000 employees through a 12-week learning and development programme designed to help them prepare for a digital future.

Given that job roles will continue to be redefined by emerging and new technologies, UOB's 'Better U' programme identifies five core competencies considered essential for employees to remain relevant in the future.

Staff will be expected to navigate a range of interactive modules built to encourage a growth mindset and the development of complex problem solving skills, as well as acquiring skills in the fields of digital innovation, human-centred design and data

In addition to the foundation course, UOB has devised career pathways and learning tracks and will also set up a dedicated team to advise and to guide employees as they navigate the future demands of work.

Dean Tong, head of group human resources, UOB, says: “To help our people find their place in an environment where work is being transformed by technology and customer expectations, we designed the Better U programme to nurture a mindset that is curious and open to new avenues of personal and professional growth.

"By designing an holistic development programme that covers both soft and technical skills, we are sowing the seeds of learning to prepare our people for successful careers in an industry that is undergoing significant change."

By the end of 2020, he expects that at least 70% of all UOB employees globally will have completed the course.

Comments: (3)

A Finextra member
A Finextra member 16 October, 2019, 12:001 like 1 like

£50 says this will be delivered through in-person workshops with paper flip charts.

Scott Fasser
Scott Fasser - Sigma IQ - Seattle 16 October, 2019, 15:21Be the first to give this comment the thumbs up 0 likes

These types of programs really benefit from an in-person or community component. Online learning is only as good as the motivation behind the learner. I hope they include some in-person workshops in combination with online elements.

Hitesh Thakkar
Hitesh Thakkar - FIS Payments Software and Services India - India 16 October, 2019, 19:13Be the first to give this comment the thumbs up 0 likes

It looks like a E-learning program is designed by Bank's HR. I have seen such initiaives in global banks for last few years.

Branches will be relevant in Digital banking and so is the skills needed for the same. Digital transformtion program at the bank may have demanded also for such need.

Ofcourse, I agree in-person sessions from expert trainer can leave good mark of understanding for staff. Train the Trainer can also propogate the program faster.

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