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ING builds analytics academy to help employees with data skills

ING builds analytics academy to help employees with data skills

ING is setting up an 'analytics academy' where any member of the Dutch bank's staff can brush up on their data skills.

ING chief analytics officer Görkem Köseoğlu (pictured) has set his sights on building a data-driven 'smart bank' that uses AI to predict what customers want and need.

Köseoğlu is busy building up a team of data scientists and analysts at his new global analytics unit, working on customer intelligence, pricing, risk management, intelligent operations and innovation.

Currently, ING employs around 80 data scientists, working on AI-projects across the businesses.

But the bank also wants to help all of its thousands of staffers become data-literate, opening the analytics academy to help bridge the gap between business and data people.

"Data is the language of the future. If you don’t speak it yet, we’ll help you master it," says Köseoğlu.

Last year JPMorgan introduced mandatory coding courses for all employees in its asset management division

Comments: (3)

A Finextra member
A Finextra member 18 January, 2019, 08:16Be the first to give this comment the thumbs up 0 likes

This is a good initiative. The general % of data smart / data aware people is way too low in most non-tech organizations. It is one blocker on digital transformation that slows progress and limits potential.

Ramdas Narayanan
Ramdas Narayanan - Bank of America - Charlotte 18 January, 2019, 17:22Be the first to give this comment the thumbs up 0 likes

Very good step towards re-training current employees who are not aware of data analysis and tools.

Csaba Czirjek
Csaba Czirjek - Cegeka - Hasselt 21 January, 2019, 08:41Be the first to give this comment the thumbs up 0 likes Sure, after they kicked out 3500 employees and hires new graduates, with 0 experience...
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