20 October 2017
Register now

ATB Financial introduces robot branch workers

27 April 2017  |  8330 views  |  0 pepper robot

The march of the robots continues, as Canada's ATB Financial hires dancing humanoids to work in some of its Calgary branches.

ATB becomes the latest bank to test Pepper, the 48-inch humanoid developed by Japanese group Softbank.

Customers at two branches will be able to interact with Pepper through speech and a touchscreen tablet, getting info on products and services.

In addition, the robot will grill customers on their financial literacy through a quiz, take selfies and dance.

Dave Mowat, CEO, ATB, says: "Pepper is cutting-edge technology. We’re excited for her to say hello to our customers and tell them about ATB — or just dance together for a bit."

Pepper has already made its debut at the flagship Tokyo branch of Mizuho and is also taking orders and payments in some Pizza Hut Asia restaurants thanks to an app built by the MasterCard Labs team in Singapore.

Meanwhile, Commonwealth Bank of Australia has enlisted another humanoid robot, PAL Robotics' Chip, to help it carry out research into AI.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related blogs

Create a blog about this story (membership required)
Register nowvisit www.fivedegrees.nlvisit www.niceactimize.com

Top topics

Most viewed Most shared
Ripple looks to drive bank adoption with $300m XRP rebate programmeRipple looks to drive bank adoption with $...
16028 views comments | 12 tweets | 4 linkedin
satelliteGates Foundation backs Ripple collaboratio...
8259 views comments | 13 tweets | 10 linkedin
HSBC partners Bud for open banking trialHSBC partners Bud for open banking trial
7613 views comments | 20 tweets | 26 linkedin
IBM uses blockchain to improve cross-border payments processingIBM uses blockchain to improve cross-borde...
7253 views comments | 9 tweets | 17 linkedin
Sibos 2017: API or the highwaySibos 2017: API or the highway
6559 views comments | 10 tweets | 21 linkedin

Featured job

Competitive
London, UK (or flexible)

Find your next job