15 December 2017
visit http://response.ncr.com

HSBC and Barclays customers hit by technical problems

27 February 2017  |  9533 views  |  0 HSBC sign

After a weekend which saw many Barclays customers unable to make instore payments and ATM withdrawals, today it was the turn of HSBC business banking clients to suffer, locked out of their accounts online.

On Monday morning HSBC began receiving a trickle of queries from business banking customers unable to log in to their accounts.

Initially, the bank said that it was "not aware of any issues" before confirming that it was "experiencing some issues".


Over the weekend, Barclays customers had their own problems, with many reporting issues using cash machines, debit cards and online and phone banking.

The "technical issues" lasted for several hours on Saturday, leading to the inevitable outpouring of frustration on social media from customers.



Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Barclaycard strikes new wearable deals for contactless jewellery and watches

Barclaycard strikes new wearable deals for contactless jewellery and watches

24 February 2017  |  12012 views  |  0 comments | 18 tweets | 16 linkedin
HSBC offshores 200 IT jobs; closes 62 branches

HSBC offshores 200 IT jobs; closes 62 branches

24 January 2017  |  5972 views  |  0 comments | 9 tweets | 16 linkedin
Barclays launches contactless cash

Barclays launches contactless cash

21 November 2016  |  11285 views  |  3 comments | 23 tweets | 34 linkedin
Smile please, you're on HSBC

Smile please, you're on HSBC

05 September 2016  |  8858 views  |  3 comments | 11 tweets | 25 linkedin
HSBC online and mobile services downed by cyber attack

HSBC online and mobile services downed by cyber attack

29 January 2016  |  11080 views  |  5 comments
Barclays online and mobile channels go dark

Barclays online and mobile channels go dark

07 December 2015  |  6207 views  |  0 comments | 12 tweets | 4 linkedin
Barclays glitch leaves customers unable to use debit cards

Barclays glitch leaves customers unable to use debit cards

30 October 2015  |  8627 views  |  1 comments | 4 tweets | 2 linkedin

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.aciworldwide.comvisit www.atos.netvisit www.response.ncr.com

Top topics

Most viewed Most shared
Deutsche Bank paper hails 'huge' blockchain potentialDeutsche Bank paper hails 'huge' blockchai...
10292 views comments | 17 tweets | 25 linkedin
satelliteRipple completes XRP Lockup
9555 views comments | 3 tweets | 2 linkedin
PSD2: Laying the regulatory foundation for a new age in paymentsPSD2: Laying the regulatory foundation for...
9033 views comments | 17 tweets | 36 linkedin
Alior Bank to use Open API platform and accelerator to create fintech marketplaceAlior Bank to use Open API platform and ac...
7644 views comments | 20 tweets | 11 linkedin
Australian Government amends AML rules to cover digital currenciesAustralian Government amends AML rules to...
7257 views comments | 15 tweets | 24 linkedin

Featured job

Competitive base, double ote, benefits
London, UK

Find your next job