21 October 2017

YES Bank introduces chat bot for instant loan offering

12 January 2017  |  8951 views  |  1 Chat icons

India's YES Bank has partnered with Silicon valley-based Gupshup to develop a banking chat bot for its loan product.

Currently active on Facebook Messenger, YES mPOWER helps customers get information about loan products and approval of eligibility criteria. The bot offers advice across the full spectrum of personal loans, with mortgage quotes to be added in a next phase.

YES Bank claims to be the first in India to introduce Chatbot-based banking with the launch of YES TAG in April 2016 which allows customers to perform banking transactions on various social messengers.

The bank is further driving its innovation agenda with the launch of a new 15-week startup accelerator programme, concluding with a pitch clinic and demo day for shortlisted firms to senior bank execs and VCs.

Comments: (1)

Hitesh Thakkar
Hitesh Thakkar - FIS Payments Software and Services India - India | 12 January, 2017, 13:34

YES bank is truely moving towards Digital transformation as I compared it with few close peers websites and offerings which does not even highlight their offerings as App so prominently.

YES Bank has clear Link on Home page - 'App Store' which has apps to interact using new digital channels.

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