25 November 2017
visit www.aciworldwide.com

Bankers fear loss of one-quarter of business to fintech firms

16 March 2016  |  13031 views  |  2 Web site under construction

Top banking executives fear that up to a quarter of their business could be at risk from emerging fintech firms, according to research conducted by PwC.

For the study, PwC interviewed 544 CEOs, heads of innovation, CIOs and top management involved in digital and technological transformation across the financial services industry in 46 countries.

Incumbents believe 23% of their business could be at risk due to further innovation in fintech, with traditional banking and payments feeling the most heat.

Respondents from the fund transfer & payments industry anticipate that in the next five years, they could lose up to 28% of their market share to standalone fintech companies, while bankers estimate they are likely to lose 24%. This compares to around 22% in the case of asset management & wealth management and 21% in insurance.

Two-thirds (67%) of incumbents ranked pressure on profit margins as the top fintech-related threat, followed by loss of market share (59%).

Fintech companies are more bullish, believing they could capture a third of incumbents’ business.

A report by McKinsey last year forecast that as much as 60% of bank profits in five retail businesses - consumer finance, mortgages, small-business lending, retail payments and wealth management - are at risk from a combination of shrinking margins and competition from fintech startups.

Steve Davies, Emea fintech Leader at PwC comments: “Fintech is changing the FS industry from the outside. PwC estimates within the next 3-5 years, cumulative investment in fintech globally could well exceed $150bn, and financial institutions and tech companies are a stepping over one another for a chance to get into the game. As the lines between traditional finance, technology firms and telecom companies are blurring, many innovative solutions are emerging and there is clearly no straightforward solution to navigate this fintech world.”

Indeed, PwC’s survey shows the most widespread form of collaboration with fintech companies is joint partnership (32%), which, says Davies, is indicative of a reluctance among incumbents to go all in and invest fully in emerging technology startups.

Asked what challenges they face in dealing with fintech companies, 53% of incumbents cite IT security, regulatory uncertainty (49%) and differences in business models (40%).

In the case of fintech companies, differences in management and culture (54%), operational processes (47%) and regulatory uncertainty (43%) are deemed the top three challenges when dealing with traditional financial services firms.

Read the full report:» Download the document now 1.5 mb (PDF File)

Comments: (2)

A Finextra member
A Finextra member | 16 March, 2016, 11:29

Well, there is one thing that they can easily do to fix this....

The BIG thing that traditional banks have against fintech companies is a traditional bricks and mortar branch and office network.

If they choose to offer a truely blended service and keep the price competitive - Im not saying they have to be the cheapest - but keeping close to the fintech market rates for their services and they will win hands down.

By truely blended, I dont mean the current offering in branches where the staff are nothing but automatons who are not allowed to make just about any decisions, have no autonomy and have had their jobs reduced to such sillyness so that they can replaced by cash machines.

What I do mean is people that have been trained, have knowledge and authority and can do mostly everything their customers ask for without referring them to a central head office department via a call centre.

1 thumb up! 1 thumb up! (Log in to thumb up)
A Finextra member
A Finextra member | 17 March, 2016, 09:39

Interestingly no-one seems to have asked them what they plan to do about it! I wonder if we'll see a raft of cool new tech jobs in traditional banks?

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Banks no longer in control of their own destiny - EIU

Banks no longer in control of their own destiny - EIU

11 March 2016  |  12449 views  |  2 comments | 37 tweets | 47 linkedin
Corporate venture investment behind 2015 surge in UK fintech deals

Corporate venture investment behind 2015 surge in UK fintech deals

24 February 2016  |  6960 views  |  0 comments | 16 tweets | 7 linkedin
Deutsche Bank calls for co-operation with fintech firms on B2B services

Deutsche Bank calls for co-operation with fintech firms on B2B services

10 February 2016  |  19994 views  |  1 comments | 35 tweets | 38 linkedin
Fintech rising: Resistance is futile, says UBS CIO

Fintech rising: Resistance is futile, says UBS CIO

04 February 2016  |  19762 views  |  4 comments | 57 tweets | 50 linkedin
UK finance sector ups IT spending amid fintech uncertainty

UK finance sector ups IT spending amid fintech uncertainty

18 January 2016  |  8704 views  |  0 comments | 23 tweets | 15 linkedin
Banks and startups: How to find the perfect fit

Banks and startups: How to find the perfect fit

23 December 2015  |  18519 views  |  3 comments | 30 tweets | 11 linkedin
Global fintech investment booms as banks jump in

Global fintech investment booms as banks jump in

15 December 2015  |  16614 views  |  0 comments | 42 tweets | 17 linkedin
Banks face choice to collaborate or compete as fintech disruption hots up

Banks face choice to collaborate or compete as fintech disruption hots up

30 September 2015  |  16458 views  |  2 comments | 46 tweets | 52 linkedin
Banks and startups must collaborate for 'Fintech 2.0' revolution

Banks and startups must collaborate for 'Fintech 2.0' revolution

15 June 2015  |  28369 views  |  0 comments | 91 tweets | 54 linkedin

Related blogs

Create a blog about this story (membership required)
visit www.atos.netvisit www.capgemini.comvisit https://www.niceactimize.com

Top topics

Most viewed Most shared
Sepa instant payments goes liveSepa instant payments goes live
11004 views comments | 46 tweets | 79 linkedin
ING brings data privacy to blockchain transactionsING brings data privacy to blockchain tran...
9556 views comments | 25 tweets | 37 linkedin
hands typing furiouslyHow Fintech Companies are disrupting the C...
8223 views 0 | 20 tweets | 9 linkedin
Axis Bank uses Ripple to open new payment corridors between the UAE and SingaporeAxis Bank uses Ripple to open new payment...
8212 views comments | 8 tweets | 22 linkedin
UK Open Banking expanded to cover all PSD2 productsUK Open Banking expanded to cover all PSD2...
7908 views comments | 21 tweets | 47 linkedin

Featured job

Competitive
New York, NY - USA (some flexibility on location)

Find your next job