Dallas-based IT consultancy Carreker Corporation has teamed up with the Bank Administration Institute to promote a new online performance benchmarking study designed to help financial services companies assess the effectiveness of their information technology strategies.
Participants in the study will be able to collect and analyse data for one site, multiple sites or across their entire enterprise. The study will measure a variety of performance drivers including administrative services, communications, networks, system development, automation and training. Data will be analysed to measure objectively how a company performs versus a peer group of financial services companies and isolate performance gaps.
Using Web technology, participants can collect and submit data during the month of October 2001, and see results by the end of this year. It is anticipated that the fast turn-around will enable participants to use the comparative information for 2002 planning.
Thomas Johnson, BAI's president and chief executive officer, says: "According to the TowerGroup, US banks will spend over $31 billion on information technology in 2001. With that much at stake, it is essential for bank executives to utilise relevant IT metrics and decision tools before making IT investments."