22 April 2018
Visit http://response.ncr.com

Pizza Express stops taking slice of tips paid by card

03 September 2015  |  4799 views  |  0 pizzaexpress

Under pressure from staff and customers, Pizza Express is to stop taking an eight per cent slice of tips paid by card.

Last month Unite the union began coordinating a series of demonstrations outside Pizza Express restaurants by wait staff angered by the "administration fee". An accompanying petition won thousands of signatures from the general public.

At the time, Pizza Express insisted that it did not profit from the fee but now says that it is being dropped thanks to the introduction of a new automated system to distribute tips across the company’s 430 UK restaurants, which employ 10,000 people.

"The automated system has been developed over the last six months and is being launched following pilot trials to avoid any potential implementation issues. It replaces the more labour intensive manual procedure used to help redistribute tips among staff and to meet the company’s tax and legal obligations to HMRC," says a statement.

Unite has hailed what it claims is a victory for its "fair tips" campaign and vowed to turn its attention to other companies, including Ask Italian, Prezzo, Belgo, Strada, Café Rouge, Bella Italia and Zizzi, which take a cut of tips paid by card.

KeywordsEFTPOS

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Pizza Express faces protests for taking slice of card tips

Pizza Express faces protests for taking slice of card tips

03 August 2015  |  4622 views  |  2 comments | 4 tweets | 1 linkedin

Related blogs

Create a blog about this story (membership required)
Visit http://go.jumio.com/finextraAdVisit www.abe-eba.euVisit https://aciworldwide.webex.com

Top topics

Most viewed Most shared
Top tier banks pass first transactions on trade finance blockchainTop tier banks pass first transactions on...
11229 views comments | 19 tweets | 26 linkedin
TransferWise becomes first non-bank to open settlement account with BofE RTGSTransferWise becomes first non-bank to ope...
9980 views comments | 18 tweets | 32 linkedin
Revolut launches spare change savings toolRevolut launches spare change savings tool
9871 views comments | 14 tweets | 19 linkedin
Barclays Bank sets up tech venture unitBarclays Bank sets up tech venture unit
9057 views comments | 16 tweets | 22 linkedin
Goldman Sachs acquires PFM startup Clarity MoneyGoldman Sachs acquires PFM startup Clarity...
8468 views comments | 9 tweets | 10 linkedin

Featured job

Find your next job