20 January 2018
visit http://response.ncr.com

Pizza Express stops taking slice of tips paid by card

03 September 2015  |  4753 views  |  0 pizzaexpress

Under pressure from staff and customers, Pizza Express is to stop taking an eight per cent slice of tips paid by card.

Last month Unite the union began coordinating a series of demonstrations outside Pizza Express restaurants by wait staff angered by the "administration fee". An accompanying petition won thousands of signatures from the general public.

At the time, Pizza Express insisted that it did not profit from the fee but now says that it is being dropped thanks to the introduction of a new automated system to distribute tips across the company’s 430 UK restaurants, which employ 10,000 people.

"The automated system has been developed over the last six months and is being launched following pilot trials to avoid any potential implementation issues. It replaces the more labour intensive manual procedure used to help redistribute tips among staff and to meet the company’s tax and legal obligations to HMRC," says a statement.

Unite has hailed what it claims is a victory for its "fair tips" campaign and vowed to turn its attention to other companies, including Ask Italian, Prezzo, Belgo, Strada, Café Rouge, Bella Italia and Zizzi, which take a cut of tips paid by card.

KeywordsEFTPOS

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Pizza Express faces protests for taking slice of card tips

Pizza Express faces protests for taking slice of card tips

03 August 2015  |  4568 views  |  2 comments | 4 tweets | 1 linkedin

Related blogs

Create a blog about this story (membership required)
visit www.thomsonreuters.infovisit www.niceactimize.comvisit www.fivedegrees.nl

Top topics

Most viewed Most shared
Europe begins Open Banking era in subdued styleEurope begins Open Banking era in subdued...
12422 views comments | 33 tweets | 38 linkedin
BofA leads on blockchain patentsBofA leads on blockchain patents
7827 views comments | 12 tweets | 12 linkedin
Standard Chartered establishes fintech innovation and investment unitStandard Chartered establishes fintech inn...
7667 views comments | 14 tweets | 14 linkedin
hands typing furiouslyFintech Adoption is About People, Not Tech
6789 views 1 | 6 tweets | 2 linkedin

Featured job

Competitive
New York, NY - USA (some flexibility on location)

Find your next job