Bank of America has obtained a license for consumer services technology under the patent portfolio held by Ronald Katz Technology Licensing.
The license covers Bank of America's services in a variety of 'Fields of Use' including the "financial services call processing" and the "automated securities transactions" fields, but does not extend to the sale of equipment or software. These services, including customer service provided to consumer and business accounts, are delivered through automated systems as well as the combination of automated systems and live agents. Other terms of the license were not disclosed.
The 43 United States patents held by Ronald Katz Technology Licensing, and numerous foreign equivalents, cover a wide range of interactive technology including automated forms of: customer service, securities trading, merchandising, prepaid services, telephone conferences, registration, home shopping, as well as functions involved in securing information from databases by telephone, interactive cable transactions, and various other uses of 800, 900 and local numbers.
More than 20 additional patents are currently pending in the Katz portfolio.