ANZ is rolling out video conferencing technology from Cisco across Australia, enabling wealth management clients to meet with staff remotely.
Following a four month trial, ANZ Private & ANZ Trustees is introducing its 'Wealth Presence' service in Brisbane, Sydney, Newcastle, Adelaide, Melbourne and Perth.
The service is based on Cisco's TelePresence technology, which combines ultra-high definition video, spatial audio, specially designed meeting rooms and interactive elements to create what the vendor claims is an immersive, lifelike "virtual meeting" experience.
Wealth Presence will make it more efficient and convenient for clients to have life-size face-to-face meetings with experts, suiting their schedules and location, says the bank.
Catherine McDowell, MD, ANZ Private Wealth, says: "As ANZ Private & ANZ Trustees places strong importance on building relationships with clients, we believe the realistic face-to-face experience Wealth Presence creates is a natural extension of this and transforms the flexibility and convenience of the client experience."