Spanish bank Santander is using mobile multilingual robotic guides, interactive video walls and augmented reality tools to take guests on a hi-tech tour of its 395-acre Visitor Centre in Boadilla del Monte, Spain.
The bank worked with interactive technology agency ydreams to give a glossy futuristic sheen to the complex to reflect the bank's ambitions as a leading innovator in finance.
Visitors to the centre are greeted by a family of 'robotic butlers', or Santander Interactive Guest Assistants (Siga). Users press touch screen consoles to select a language and destination and then are personally guided to their chosen location by the mobile tour guides.
Fluor industrial designer Luis Vargas who worked on the project, describes it as the "first application that uses swarm robotics in a ciommercial context".
Other innovations include the use of touch-sensitive interactive video walls, digital high-resultion signage and augemented reality tools to present information relating to Santander's history and its standing in the banking sector.