Abbey selects Documentum knowledge management system

Abbey selects Documentum knowledge management system

Abbey National is to use Documentum's 4i eBusiness Edition content management software to capture and share intellectual assets among its 4000 banking staff. The bank says it will use the platform to record best practices within the group and leverage the information gained for enterprise-wide distribution.

Potential returns on investment identified by Abbey National include savings in staff time, office space, server storage space, consulting spend, paper use and recruitment costs. Mobile project team collaborations will also be supported by Intranet-based access to Documentum's iTeam knowledge sharing and collaboration software.

Mac Millington, formerly group IT director and now managing director of Abbey National's B2C division, says the content managment system will be used to introduce new ways of pooling and sharing know-how across the group.

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