Haiti online donations blocked by bank fraud systems

It is generally recognised that the vast majority of alerts to potentially fraudulent activity turn out to be false positives. Yet as central banks and regulatory agencies impose more oversight and large fines on financial organisations for failing to monitor, detect and manage certain types of risk behaviours, this has in turn led to more alerts being considered for investigation by the authorities.

The problem faced by banks and other financial institutions is that disjointed systems can't spot common links, as results generated from previous alerts and investigations are rarely shared across lines of business and different types of fraud, AML and sanctions investigations.

To overcome this, process-centric BPM systems automatically make intelligent links between people and assets, escalating only those transactions requiring fuller investigation and qualifying out a high proportion of false positives. And, as in the case of the current Haiti disaster, avoid unfortunate side effects by making sure that money, honestly donated, gets to the people who need it most, fast.