Half of UK net users bank online

Half of UK net users bank online

More than 50% of UK adult Internet users - 22 million people - now bank online, according to figures from the Consumer Payments survey.

Since Internet banking hit the UK 12 years ago its popularity has risen rapidly, with 22 million adults using it on their main current account in the first half of 2009.

The most common tasks that people who bank online carry out on their main current account are checking balances and statements, used by 95% and 83% of users respectively.

Meanwhile, with the Web taking over, telephone banking has seen a decline, with 14.5 million users in 2009, down from a high of 16.1 million in 2005.

In response to remote banking's rise, the industry's Financial Fraud Action UK has updated its security advice guide for online and phone customers. The guide covers the benefits of remote banking, common sense steps that can be taken to minimise the risk of fraud, and some of the scams users should be aware of.

Katy Worobec, head, fraud control, Financial Fraud Action, says: "Online and phone banking has totally changed the way we manage our accounts, enabling us to keep a much closer eye on our finances outside of traditional banking hours. The chances of becoming a victim of online or phone banking fraud are low, but there are a number of common sense steps that people can follow to significantly minimise the chances of becoming a victim of fraud."

You can read the guide here:

Download the document now 242 kb (PDF File)

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