25 February 2018
visit www.nextgenbanking.co.uk/

PayPal says its own e-mails are phishy

04 December 2009  |  12309 views  |  1 ID Fraud

Online payments outfit PayPal mistook a genuine e-mail it sent to a customer as a rogue phishing attempt.

In a blog, Randy Abrams, director of technical education at online security vendor ESET, says he received a genuine e-mail from PayPal, containing a link.

He forwarded the message to the firm suggesting it stop this practice because links make e-mails look like phishing attempts.

PayPal responded, thanking him for forwarding the "suspicious-looking" message, claiming "it was a phishing attempt".

Says Abrams: "That is why legitimate businesses should NEVER include links to log on pages, or most places. Not even PayPal support can tell the difference between a legitimate PayPal email and a phishing attack."

While PayPal, in common with many financial institutions, does include links in e-mails, it advices customers to watch out for "strange links".

 

KeywordsPHISHING

Comments: (1)

A Finextra member
A Finextra member | 04 December, 2009, 15:36

Maybe because it was a system generated reply?!

I too have forwarded emails to them and got the same response back.

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

PayPal found in breach of Australian anti-money laundering rules

PayPal found in breach of Australian anti-money laundering rules

23 November 2009  |  10833 views  |  0 comments
PayPal opens up to third party developers

PayPal opens up to third party developers

04 November 2009  |  9367 views  |  0 comments
PayPal raids banking sector

PayPal raids banking sector

01 October 2009  |  9159 views  |  0 comments
PayPal hit by global outage

PayPal hit by global outage

04 August 2009  |  9394 views  |  0 comments
PayPal UK's favourite financial Web site

PayPal UK's favourite financial Web site

01 April 2009  |  10331 views  |  1 comments
Phishing attacks surge in 2008

Phishing attacks surge in 2008

20 February 2009  |  12468 views  |  2 comments
PayPal looks to tackle phishers by blocking unsafe browsers

PayPal looks to tackle phishers by blocking unsafe browsers

18 April 2008  |  10235 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
Register for the webinarvisit www.ebaday.comVisit www.vasco.com

Top topics

Most viewed Most shared
Ripple makes new connections to emerging marketsRipple makes new connections to emerging m...
12669 views comments | 16 tweets | 10 linkedin
hands typing furiouslySome Interesting Applications Of The Inter...
10835 views 4 | 9 tweets | 1 linkedin
Basel Committee outlines disruptive fintech scenariosBasel Committee outlines disruptive fintec...
9334 views comments | 15 tweets | 26 linkedin
Investment Association sets up fintech accelerator for asset managersInvestment Association sets up fintech acc...
8716 views comments | 19 tweets | 10 linkedin
R3 creates Legal Centre of Excellence for blockchain technolgyR3 creates Legal Centre of Excellence for...
8636 views comments | 11 tweets | 14 linkedin